bs89 Responsible Gaming — Your Safety Is Our Priority
Gaming should be a source of fun — not stress. At bs89, we place the highest importance on every player's mental wellbeing and financial safety. Use our tools to set your own limits.
Why Is Responsible Gaming Important?
Online gaming can be a great source of entertainment — but losing control can turn it into a problem. bs89 believes a truly enjoyable gaming experience is only possible when you play consciously and within your means.
Our platform offers several powerful tools — from deposit limits to self-exclusion — that help you stay in full control of your gaming at all times. We are not just an entertainment platform; we are committed to building a responsible community.
Only those aged 21 or above may open an account and play at bs89.
Our live chat team is always by your side for any issue.
Your personal and financial information is fully secure.
Our Tools for Your Protection
For responsible gaming at bs89, we have put in place various effective protection measures — all at your fingertips.
Deposit Limits
Set a daily, weekly, or monthly deposit amount. Once a limit is set, it cannot be increased before the specified period ends — this helps you stay within your budget.
Session Time-Out
Set a fixed gaming time limit for yourself. When the time is up, the platform will automatically log you out so you can take a break.
Self-Exclusion
Keep your account temporarily closed for a set period — 30 days, 6 months, or one year. During this time, login will be completely disabled.
Gaming History Review
View your complete history of deposits, withdrawals, and gaming sessions at any time. This is very helpful for understanding your own habits.
24/7 Support Team
If you feel you have a gambling problem, contact our Bengali-speaking live chat team right away. We are with you day and night.
Minor Protection
We strictly enforce the 21+ age requirement. If there are minors in your household, use Parental Control software on your device.
Steps for Setting Limits
Our protection tools are very easy to use. Follow the steps below:
Log In to Your Account
Log in to your bs89 account and go to the "Account Settings" section.
Open the "Responsible Gaming" Menu
From the settings menu, click on the "Responsible Gaming" option.
Choose Your Preferred Tool
Deposit limit, time-out, or self-exclusion — choose the tool that suits your needs.
Confirm Your Limit
Save your preference. Reducing a limit takes effect immediately; a request to increase one requires processing time.
Notify the Support Team
If you have any issues or questions, contact us via live chat — we are always available.
Deposit and Withdrawal Limits
| Description | Amount | Status |
|---|---|---|
| Minimum Deposit | ৳100 | Active |
| Minimum Withdrawal | ৳800 | Active |
| Withdrawal Time | 15 minutes – 2 hours | Fast |
| Deposit Method | bKash, Nagad, Rocket | Available |
| Voluntary Break (Time-Out) | 24 hours – 30 days | Active |
| Self-Exclusion | 30 days – 1 year | Applicable |
Recognise the Signs of a Gaming Problem
If you notice these signs in yourself or someone you know, please seek help.
Emotional Signs
- An urge to place more bets to recover money lost
- Feeling restless or irritable when not gaming
- Hiding your gaming habits from family or friends
- Repeatedly trying to take a break but failing
Financial and Social Signs
- Gaming with money meant for essential expenses
- Taking on debt or borrowing money from others to keep gaming
- Spending long hours gaming while neglecting family and work
- Neglecting sleep, eating, or daily responsibilities
Core Principles of Responsible Gaming
Play for Entertainment
Always view gaming as entertainment — not a source of income. Winning is a bonus; the main purpose is enjoyment.
Set a Budget
Before you play, set a fixed budget that you can afford to lose without it affecting your daily life.
Manage Your Time
Set a time limit before each session. Take regular breaks and spend time with family and on social activities.
Don't Chase Losses
Accept your losses and avoid the temptation to place more bets to recover money you have lost.
Healthy Gaming Habits
- Never play while drinking or when you are tired
- Do not play with someone else's money
- Do not take on debt to go gaming
- Be open with your family about the time you spend gaming
- Take regular breaks and make time for other hobbies
bs89's Commitment
- We never support gaming by minors
- We actively support players who are experiencing problems
- The option to set personal limits is always open
- Self-exclusion requests are completely confidential
- We are committed to fair play and transparency
If You Feel There Is a Problem, Contact Us Right Away
You are not alone. Our team is always ready to help you. Taking the first step is the most important thing.
24/7 Live Chat Support
Chat directly with our Bengali-speaking support team at any time. Whether it is a gaming problem, setting limits, or self-exclusion — we are ready to help. Every conversation is completely confidential.
Email Support
If you would like to explain your situation in detail, send us an email. Our team will get back to you promptly and with care.
Frequently Asked Questions
You will find answers to most of what you want to know about responsible gaming here.
Play Safely, Enjoy the Game
bs89 is your entertainment companion — always with responsibility. Visit our game lobby, FAQ, or support page.